Privacy Policy

This Privacy Policy (hereinafter referred to as the "Policy") is designed to enhance transparency regarding our privacy practices and principles. It explains how we collect, use, process, and store your personal information when you access and use the GenAny AI application (hereinafter referred to as the "App" or the "Services"), an AI content generation tool developed and operated by Guangzhou Wanwu Intelligent Technology Co., Ltd. (a company registered under the laws of the People's Republic of China, hereinafter referred to as "we," "us," or "our").

1. Introduction

1.1 The GenAny AI application is an AI content generation tool developed and operated by Guangzhou Wanwu Intelligent Technology Co., Ltd. This Privacy Policy aims to explain how we collect, use, process, and store your Personal Information and to clarify the rights you have regarding this information. This Privacy Policy forms an integral part of the App's "Terms of Use."

1.2 By using our Services, you agree to the terms and conditions of this Privacy Policy and consent to our use and disclosure of your Personal Information as described herein. If you do not agree with this Privacy Policy, please do not use our Services.

1.3 Terms not defined in this Privacy Policy shall have the meanings ascribed to them in the "Terms of Use."

2. Definitions

IP Address: An identifier associated with the access point through which you connect to the Internet, typically controlled by your Internet Service Provider, employer, or university. We may use IP addresses to collect information about access frequency and may combine IP addresses with Personal Information.

Personal Information: Information that can identify (directly or indirectly) a specific natural person, including identifiers such as the person's name, identification number, location data, online identifiers, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. When anonymous information is directly or indirectly associated with Personal Information, that anonymous information is also treated as Personal Information.

Sensitive Personal Information: Its meaning is ascribed by applicable law and is currently defined to include Personal Information relating to: passwords; financial information such as bank account, credit card, debit card, or other payment instrument details; physical and mental health conditions; sexual orientation; medical records and history; biometric information; any details of the aforementioned categories provided to the company for the provision of services; and any information received by the company under the aforementioned categories that is processed, stored, or handled under a lawful contract or otherwise. However, information that is publicly available or accessible or furnished under the Right to Information Act or any other law currently in force is not considered Sensitive Personal Information.

3. Legal Basis for Collecting Information

We collect certain information, including Personal Information, as it is necessary for providing and operating the Services and their features, and for fulfilling our legal obligations. The processing of such data is based on your consent. To the extent processing is carried out based on consent, it is for you to provide such consent, and you may withdraw your consent in whole or in part at any time. Please note that for certain services, it is essential for us to access and use certain information. If you refuse to provide your consent, it may result in the suspension of your account.

4. Types of Information We Collect

We collect the following information, including Personal Information, as and when you access and use the Services, as outlined below:

• Personal Details and Contact Information: Such as your name, email address, billing and mailing addresses, professional title and company name, and phone number.
• Account and Profile Data: Such as the username and password you set to establish an online account on the Service, profile picture, preferences, and any other information you add to your account profile.
• Communication Information: Based on our exchanges with you, including when you contact us through the Service, social media, or otherwise.
• Commercial and Transactional Data: Information related to orders you complete through the Service, including order numbers and transaction history.
• User-Generated Content: Photos, images, music, videos, comments, questions, messages, works of authorship, and other content or information that you generate, transmit, or submit to us as part of your use of the Service, along with associated metadata.
• Biometric Data (Face Data): Only if you use specific product features such as creating avatar-based videos. We may collect and process facial coordinate data from face scans you submit. This data is used exclusively to create personalized avatars for you and to synchronize audio with lip movements. We do not share this facial data with any third parties. You can delete your avatar and associated facial data at any time from your account settings. Upon deletion, this data is immediately and permanently removed from our servers.
• Other Information: Such as surveys, feedback, and other additional information you may submit while using the Services.

Automatically Collected Information: We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction with the Services, our communications, and other online services over time, such as device data, internet network activity data, and communication interaction data.

5. Use of Cookies

Our Services use Cookies to distinguish you from other users. Cookies are small data files placed on your computer's hard drive when you visit a website. They help us provide you with a better experience and allow us to improve our Services. You can control the acceptance of Cookies, but disabling Cookies may affect certain features of the Services.

6. Data We Collect from Others

We may collect information about you from affiliates or non-affiliated third parties. For example, when you access the Services through a social networking account, you may allow us to access certain information from that account. Third parties have their own policies for handling information.

7. How We Use Your Information

We use your information for the following purposes:

• Service Provision and Operations: To provide, operate, and improve the Services and our business; personalize the Services; communicate and provide support.
• Service Improvement, Research, and Analysis: To analyze usage, improve the Services, conduct research, develop new products and services, and create de-identified or anonymized data for legitimate business purposes.
• Marketing: (With your consent) To send you marketing information, tailor messages based on your needs and interests, provide notifications, and contact you about services, surveys, events we believe may be of interest to you.
• Compliance and Protection: To comply with applicable laws, lawful requests, and legal processes; protect the rights, privacy, security, property, or services of us, you, or others; enforce the "Terms of Use" governing the Services; and prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activities.

8. How We Share Your Information

We only share your Personal Information in the following circumstances:

• Payment Processors and Transaction Fulfillment Providers: Payment card information you use for purchases on the Services is collected and processed directly by our payment processors.
• Third-Party Integrations: We may integrate with third-party products and services to enable certain features. We only share your Personal Information with them as necessary to achieve the integrated functionality, or with your consent.
• Business Transfers: If we sell, acquire, merge, are acquired by, or partner with other companies or businesses, or sell some or all of our assets, customer information may be among the transferred assets.
• Account Administrators: When you join an enterprise account, the administrator of that enterprise may access and control your account.
• Our Corporate Group: We may share your information with other members, subsidiaries, or affiliates of our corporate group to provide the Services, improve and optimize the Services, prevent illegal use, and support customers.
• Professional Advisors: Such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services they render to us.
• Legal Requirements: When we believe it is necessary to comply with applicable laws, regulations, legal processes, government requests, or to protect the rights, property, or safety of us, our users, or the public.

9. Your Rights, Controls, and Choices

In accordance with local law, you can exercise the following rights and controls:

• Access, Correct, or Update Your Information: You can log into your account to view and update certain account information.
• Delete Your Content or Account: You can delete your account, which will delete all media files associated with that account.
• Delete Your Biometric Data: You can delete your avatar and associated facial coordinate data at any time from your account settings.
• Opt-out of Marketing Communications: You can opt-out of marketing emails by following the unsubscribe instructions at the bottom of each email or by contacting us.
• Cookie Controls: Most browsers allow you to remove or reject Cookies. Please note that disabling Cookies may affect the normal operation of the Services.
• Rights Regarding Personal Information: You can request access to the Personal Information we hold about you and request its correction or deletion. Once you request the deletion of Personal Information, we will take all reasonable steps to delete such information. You may also exercise your right to data portability.

10. Data Retention Period

We retain your Personal Information only for as long as necessary to fulfill the purposes for processing, or as otherwise required by applicable law. Once processing is complete, we may securely delete or anonymize your Personal Information. Accounts inactive for more than one year may be deleted.

11. Data Security and Integrity

We take the security, integrity, and confidentiality of your Personal Information very seriously. We have implemented technical, administrative, and physical security measures designed to protect user information from unauthorized access, disclosure, use, and modification. Although we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure.

12. Global Data Transfer, Storage, and Processing

We operate globally and may transfer your Personal Information to third parties located around the world for the purposes described in this Privacy Policy. Wherever your Personal Information is transferred, stored, or processed, we will take reasonable steps to safeguard the privacy of your Personal Information.

13. Children

Our Services are not directed to anyone under the age of 13. If we learn that we have collected Personal Information from a child under 13 without the consent of the parent or guardian as required by law, we will comply with applicable legal requirements to delete that information.

14. Disclaimer and External Links

We are not responsible for the privacy practices of other externally linked websites. We encourage you not to provide Personal Information to external links without first confirming their privacy policies.

15. Changes to this Privacy Policy

We may change this Privacy Policy from time to time to accommodate new technologies, industry practices, legal or regulatory requirements, or for other purposes. We will notify you, where possible, using the contact details you have provided to us, but we encourage you to review this Privacy Policy periodically.

16. Complaints and Contact Information

Guangzhou Wanwu Intelligent Technology Co., Ltd. is the controller of your Personal Information processed by us. If you have any concerns about privacy, please contact us using the details below, and we will try to resolve the issue for you.